Support
Thank you for using Cyclayer. If you have any questions or feedback, please reach out using the contact below.
How to Contact Us
For support requests, please email us at:
What to Include
To help us respond quickly, please include the following whenever possible:
- Browser (e.g. Chrome 130) and OS version
- A description of the issue and steps to reproduce it
- Screenshots, if available
- Video format, resolution, and size (for export-related issues)
- The device that recorded the FIT file (for FIT-related issues)
Response Time
Cyclayer is developed and maintained by an individual, so please allow a few days for a reply. Thank you for your patience.